Joy-Con drift is caused by wear inside the analogue stick. We replace the stick module and test the controller on a console before it goes back to you. Bring several at once and we will do them together.
Common Joy-Con & Pro Controller faults we fix
- Joy-Con drift or stick moving on its own
- Joy-Con not sliding onto the console or falling off
- Joy-Con not detected when attached
- SL and SR buttons not working
- Battery not charging
- Pro Controller stick drift or pairing problems
Not sure what is wrong? Describe the symptoms on the quote form, including any error codes or light colours, and a technician will reply with the likely cause and a price.
Repair services
- Analogue stick replacement
- Rail and latch replacement
- Button and ribbon cable repair
- Battery replacement
- Pro Controller stick and battery repair
Drop in or post it to us
Bring your console to our London workshop or our Beckenham drop-off point, or post it to us from anywhere in the UK. We diagnose it, send you a quote, and only start work once you approve it. Every repair comes with a 90-day warranty on parts and labour. Call 020 7237 6805 or request a quote online.
How we repair your Joy-Con & Pro Controller
- We test both Joy-Con on a console to check sticks, buttons, rails and connection.
- We open the Joy-Con and remove the worn stick or faulty part.
- A new analogue stick, rail, button or battery is fitted.
- We test the Joy-Con attached and wireless before it goes back.
How long it takes
Joy-Con drift repairs are usually done the same day, often while you wait when we are not busy. Every repair comes with a 90-day warranty on parts and labour.
Before you bring it in
- Bring both Joy-Con, even if only one is faulty, so we can test them as a pair.
- Tell us which stick drifts and in which direction.
- Bring several Joy-Con or a Pro Controller together if you like; we quote each one separately.
Joy-Con & Pro Controller repair questions
Will the drift come back after the repair?
Replacement sticks can wear over time like the originals, but a new stick gives you a fresh start, and the repair is covered by our 90-day warranty.
My Joy-Con keeps falling off the console. Can it be fixed?
Yes. This is usually a worn rail latch, which we replace.
Do you repair Pro Controllers too?
Yes. We fix stick drift, battery and pairing faults on the Nintendo Switch Pro Controller.