Elite Series 2 controllers are expensive to replace, and their faults (stick drift, failing bumpers, a dead USB-C port) are usually quick repairs. We fix standard Xbox Wireless Controllers too.
Common Xbox Controller faults we fix
- Analogue stick drift
- Bumpers not clicking or not registering
- USB-C port not charging (Elite Series 2)
- Elite Series 2 battery not holding charge
- Rubber grips peeling
- Pairing and disconnection problems
Not sure what is wrong? Describe the symptoms on the quote form, including any error codes or light colours, and a technician will reply with the likely cause and a price.
Repair services
- Analogue stick module replacement
- Bumper and trigger repair
- USB-C port replacement
- Elite Series 2 battery replacement
- Button and D-pad repair
Drop in or post it to us
Bring your console to our London workshop or our Beckenham drop-off point, or post it to us from anywhere in the UK. We diagnose it, send you a quote, and only start work once you approve it. Every repair comes with a 90-day warranty on parts and labour. Call 020 7237 6805 or request a quote online.
How we repair your Xbox Controller
- We test every stick, bumper, trigger and button, and the pairing and charging.
- We open the controller and remove the board carefully.
- Worn sticks, bumper switches, ports or batteries are replaced with new parts.
- We test the controller on a console and check it pairs and charges before it goes back.
How long it takes
Most Xbox controller repairs are done the same day. Every repair comes with a 90-day warranty on parts and labour.
Before you bring it in
- Bring the controller and, if the fault is charging, the cable you normally use.
- Tell us which stick or button is affected and in which games you notice it.
- Bring several controllers together if you like; we quote each one separately.
Xbox Controller repair questions
Can you fix Elite Series 2 bumpers that stopped clicking?
Yes. Bumper faults on the Elite Series 2 are common, and we replace the worn switch or mechanism.
Is it worth repairing a standard Xbox controller?
For stick drift or a single faulty button, a repair usually costs less than a new controller. We tell you the price first so you can decide.
My Elite Series 2 battery does not last. Can you replace it?
Yes. The Elite Series 2 has a built-in battery, and we can replace it.