
Disc reading problems are the most common fault on both the Wii and Wii U, and a replacement laser usually sorts them. We also repair Wii U GamePads, which are hard to replace now.
Common Wii & Wii U faults we fix
- Disc read error or "unable to read the disc"
- Disc stuck or not loading
- No power or power light only
- No picture
- Wii U GamePad screen cracked or not charging
- Wii Remote not syncing
Not sure what is wrong? Describe the symptoms on the quote form, including any error codes or light colours, and a technician will reply with the likely cause and a price.
Repair services
- Laser repair and replacement
- Disc drive mechanism repair
- Power supply replacement
- Wii U GamePad screen and battery replacement
- Internal clean and fan service
Drop in or post it to us
Bring your console to our London workshop or our Beckenham drop-off point, or post it to us from anywhere in the UK. We diagnose it, send you a quote, and only start work once you approve it. Every repair comes with a 90-day warranty on parts and labour. Call 020 7237 6805 or request a quote online.
How we repair your Wii & Wii U
- We test the Wii or Wii U with several discs and check power and video output.
- We open the console and check the laser and drive mechanism.
- The worn laser or drive part is replaced; for the Wii U GamePad we replace the screen or battery.
- We test with games and, for the Wii U, check the GamePad connection before it goes back.
How long it takes
Most Wii and Wii U repairs take one to two days so the drive can be tested properly after the repair. Every repair comes with a 90-day warranty on parts and labour.
Before you bring it in
- Bring the console and its power supply; for the Wii U, bring the GamePad too.
- Bring a disc that fails to load so we can test with it.
- Please do not open the console yourself first.
Wii & Wii U repair questions
How much is a Wii disc reading repair?
A Wii disc reading or laser repair is £65.
Can you fix a Wii U GamePad?
Yes. We replace GamePad screens and batteries, which is worthwhile as the GamePad is hard to replace now.
My Wii says it cannot read the disc. Is it the disc or the console?
If several clean discs fail, it is usually the laser. We test with our own discs to confirm before quoting.